Appointment Policies and Practices

  • Consults should be scheduled for any new services that have not been completed previously at Love’s Haven.

    Examples: Interlocking, Lashes, Locs, Hair Styles

  • Cancellation Fee: If an appointment is cancelled with less than a 24 hour notice, a $25 fee will be applied.

    *Self-Cancel can be done within 24 hours of the scheduled appointment time via the Reminder Text/Email clients receive.

    Late Fee: A $25 fee will be added to the service charge if client arrives more than 15 mins past the appointment time.

    Rescheduling Fee (Lash Clients): A $25 rescheduling fee will be applied if client’s lashes are not clean and ready for appointment.

    Membership/packages, Financing, Gift Certificates and Payment plans are available.

    **Special pricing is eligible (1) per customer unless purchasing gift certificate options. Discount pricing and multiple coupon codes cannot be combined.

  • ALL services come with the Love’s Haven Guarantee!

    Hair Removal: If excessive regrowth occurs within the first 3 days, a FREE correction will be provided.

    Lashes: If extreme lash fall-out occurs within 24 hours of being done, lashes will be either removed or filled at NO CHARGE to the client.

    Products: Love’s Haven will gladly exchange products for credit. Apologies but NO REFUNDS will be made.

    *ALL deposit payments are NON-REFUNDABLE

    **Love's Haven provides credits towards other services or products

  • IMPORTANT: You will receive a confirmation email or reminder. Please click the EDIT FORMS‍ ‍button on the confirmation. All forms attached to your appointment are REQUIRED to be filled out prior to your appointment.

    • Please ensure to pay the $20 deposit if you have not done so already.

    • Please schedule a CONSULT appointment if you have not received your requested service previously with Love’s Haven, especially for Lashes.

    • Children are only permitted if they are receiving services.
      I apologize in advance if this causes any inconveniences but please contact me if you need an exception.

    Special Notes for Lash Clients:

    • Please come eye-makeup and mascara free. (Appointment may require rescheduling and a $25 reschedule fee will be required if lashes are not clean and ready.)

    • If you have LESS THAN 60% LASH RETENTION for a LASH FILL, an UPCHARGE of $25 will be applied because your fill is now A FULL SET.

    • Apologies in advance: however, f your lash sets were done somewhere else and you are requesting just a FILL; there is a charge of $100.

      **No two lash technician's styles OR supplies are the same. I will do my best to match the original style but I cannot make any guarantees that this is possible. Often the process is more time-consuming than a regular fill for a client who is regularly done by Love's Haven. I will, however, happily attempt the process with this understanding in place.

  • In order to schedule an appointment, a valid credit card or bank card will need to be on file.

    A $20 deposit is required in order to place a hold on the selected appointment time.

    If you are needing to schedule an appointment outside of regular hours, please feel free to text me to see if it could be accommodated.
    Please text requests to 704-281-9457.

  • First time clients use coupon code welcome5 for $5 off first visit! (Not to be combined with other offers.)

    REFERRALS are greatly appreciated and rewarded, so if someone referred you to us, please let me know!

    A huge thank you to everyone who has already spread the word about my services and thank you beforehand to anyone who shares information about my small business in the future!

    It is always a pleasure to serve you!